The Laundry List
Pictured here with me last year, Jay Abraham is one of the greatest marketers ever to live.
As a mentor of mine, he taught me early on there are only 3 ways to grow your business.
Here they are:
#1 Get more clients. And these clients should look like clients in your top 20% that give you 80% of...
What is marketing?
Marketing can be a principle, strategy, or tactic.
We use marketing to grow relationships with our clients.
To attract and acquire clients.
To appreciate and ascend clients.
To retain our clients and get them to refer their friends and family.
Here's the question:
When you see...
You could have the very best marketing ideas.
The very best offers. The most exciting company news.
But if you don't have your clients' data points, you will not be able to communicate the offers and information to your clients.
I am a firm believer in delivering a similar message across many...
You can impact those around you with the vocabulary you choose to use!
As Maverick Drycleaners, we choose to be different.
I will encourage you to use the following vocabulary. These words communicate relationships and trust.
Clients (not customers) - those who pay you money for...
Your top 20% of clients give you 80% of your sales. And they trust you the most. They want a relationship with you.
Your bottom 80% of clients only give you 20% of your sales. They are not as interested in having a relationship with you. They see you as a transaction.
Build your business around...
In theory, it sounds like a great idea to treat all of your clients equal. The problem is they are NOT equal. They are NOT the same.
If you segment your client list based on their spending, you will find that the top 5% of your clients give you 40% of your sales, the next 15% give you...